First, Let me say - I probably have the coolest most beautiful mom in the world. Yes I love her. In the last year my mom learned how to write emails, use links, chat on windows IM, search online and lately - even how to make a video conference.
I have been trying to get her to learn how to use the internet for more than six years. During that time her computer was not even installed, covered with a blanket under a table. So what made her be more open to the net? How did this change of behavior happened?
First step - Computer location
When my mother moved, she had her own computer installed in the living room. Until then she was using my brother's computer which was in his room. The computer kept sitting with the blanket cover waiting for attention.
Second - Job requirement
My mother is a kiddengarden teacher. They started introducing computers to kids in her class and she felt she had to at least learn how to turn the thing on and off. Also, her manager started sending updates over emails and teachers’ forum. That is when she decided to set up her first email address. She started surfing the forum, posting questions on line and waiting passionately for the magic reply.
Third - Language
Most of the operating systems in Israel are set to English as default. My mother is not as comfortable with English as she is with Hebrew. Once she had the Hebrew version downloaded to her computer, everything looked much more intuitive for her.
At this point all the fears and doubts were totally forgotten. She is sending job search links to my sister, searching for a new oven online, viewing her salary online, and chatting with her daughter in San Francisco. Just last night she was so excited to find rubber pants on “the internet”.
Video conference –
Our first video conference was so moving, we both cried a little. Remember we live so far away. In the second call I showed her my house and we danced together like we used to do back home.
I guess there are so many different reasons why the older generations do not like the web. I believe we just have to make it more intuitive for them. We should encourage them to experiment by showing them all the cool stuff they can find online.